At CML Jewellery, your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website [www.cmljewellery.com], make a purchase, or communicate with us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide you with a better shopping experience:

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely via our payment gateway partners)

b. Non-Personal Information

We may collect non-identifiable data such as:

  • Browser type, device details, and operating system

  • IP address and location

  • Pages visited, time spent, and browsing behavior on the website

2. How We Use Your Information

Your information helps us to:

  • Process and deliver your orders efficiently

  • Communicate order updates and promotional offers

  • Respond to your queries or customer service requests

  • Improve our website, products, and user experience

  • Prevent fraudulent transactions and ensure secure payments

3. Payment Information

We do not store or have access to your full payment details (like credit/debit card numbers or CVV).
All transactions are processed through secure, PCI-DSS compliant payment gateways such as Razorpay, PayU, or Paytm.
These gateways ensure encryption and data protection during online payments.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help remember your preferences, login sessions, and cart details.
You can disable cookies through your browser settings, but this may limit certain website features.

5. Information Sharing

We respect your privacy and will never sell, rent, or trade your personal information to third parties.
However, we may share your data only with:

  • Trusted service providers (like courier partners, payment gateways, or hosting providers) who help us run the website efficiently.

  • Law enforcement or government authorities, if required by law or to prevent fraud.

All third-party partners are bound by confidentiality agreements and data protection policies.

6. Data Security

We implement strict security measures to protect your personal information from unauthorized access, misuse, or alteration.
Your data is stored on secure servers with encryption and firewall protection.
However, please note that no method of online transmission or storage is 100% secure.

7. Your Rights

You have the right to:

  • Access or review your personal information

  • Request correction or deletion of inaccurate data

  • Opt out of promotional communications at any time

To exercise these rights, contact us at [support@cmljewellery.com].

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
Please review their privacy policies before sharing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations.
Revised policies will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling, please contact us:
📧 Email: support@cmljewellery.com
📞 Phone: +91 7799035111
🏢 Address: [Insert business address, Hyderabad, Telangana, India]