Welcome to CML Jewellery. These Terms and Conditions (“Terms”) govern your access to and use of our website [www.cmljewellery.com] (“Website”), including all purchases, products, and services offered through it. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using the Website.

1. General Information

CML Jewellery is an online jewellery store offering a range of gold, silver, diamond, and fashion jewellery products. All users must be at least 18 years of age or accessing the Website under the supervision of a parent or guardian.

2. Use of the Website

  • You agree to use the Website only for lawful purposes.

  • You shall not misuse or interfere with the Website’s security, functionality, or content.

  • We reserve the right to restrict access or terminate accounts if any suspicious or fraudulent activity is detected.

3. Product Information

  • We strive to ensure all product descriptions, images, and prices are accurate. However, minor variations in product color, weight, or design may occur due to screen resolution or craftsmanship.

  • Prices are subject to change without prior notice.

  • Availability of products is not guaranteed and may change at any time.

4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Prices listed include applicable taxes unless otherwise stated.

  • We accept online payments through authorized payment gateways.

  • In case of payment failure or suspected fraud, the order may be canceled without notice.

  • Dummy or fake order details will not be accepted while applying or processing payments.

5. Shipping and Delivery

  • Orders are processed within the mentioned timelines. Delivery time depends on product availability and destination.

  • CML Jewellery is not responsible for delays caused by courier partners or unforeseen circumstances.

  • Shipping charges, if applicable, will be mentioned at checkout.

6. Returns, Exchanges, and Cancellations

  • Returns or exchanges are accepted only for damaged or defective items reported within [X days] of delivery.

  • Custom or personalized jewellery cannot be returned.

  • Refunds, if approved, will be processed through the original payment method within [7–10 working days].

  • Cancellation requests are accepted before dispatch only.

7. Intellectual Property

All content on the Website, including images, text, graphics, logos, and designs, is the property of CML Jewellery and protected under applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution is prohibited.

8. Privacy Policy

Your personal information is handled in accordance with our [Privacy Policy], which explains how we collect, use, and protect your data.

9. Limitation of Liability

CML Jewellery shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Website or products purchased from it.

10. Indemnification

You agree to indemnify and hold harmless CML Jewellery, its employees, partners, and affiliates from any claims, damages, or expenses arising out of your use of the Website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

12. Contact Us

For any questions or concerns regarding these Terms, please contact us at:
📧 Email: support@cmljewellery.com
📞 Phone: 7799035111
🏢 Address: [Insert Business Address, Hyderabad, India]